Social Media Reviews

Building on our digital heritage and objectivity as an independent advisory, this service provides CEOs and senior executives with objective, plain-english insights on this valuable and rapidly evolving part of their digital enterprise – as well as constructive, actionable recommendations.

If, like some of the CEOs we talk with, you find yourself wondering if your social media activities are on-strategy, or your social media governance dots all the i’s, it might be a good time for a review.

This service provides a timely, non-threatening health check that gives you the insight and comfort you need.

We don’t come in and create tension. Our approach is collaborative, supportive and constructive – with the ultimate aim of identifying ways to strengthen those aspects of your team’s activities that are already good; and flagging those areas where further development would deliver clear business benefits or mitigate risk.

We review of your business’s organic social media activity and examine opportunities for further engagement, as well as conducting a pragmatic review of governance and risk exposure.

This service includes…

• Social media strategy review
• Channel selection and health
• Brand tone and tone of voice guidelines
• Staff and stakeholder guidelines
• Community guidelines
• Social media community engagement levels
• Content quality and strategy
• Content schedule review and development, and
• Governance coverage and risk identification.

We provide a snapshot of your current activities and potential risks along with key recommendations for growth or improvement.