Digital health checks - find out where you stand
Leverage digital strengths & opportunities across your business. Our digital health checks provide you with an empathetic, objective review of their current digital operations. Our digital health checks can be marketing-specific, or span the business as a whole, addressing leadership and cultural aspects of your digital transformation, along with the functional operations such as marketing, customer engagement, online, internal systems, service delivery, and new product/service opportunities.
Our digital health check process is designed to identify current strengths, identify new opportunities for revenue improvement, process efficiency or cost reduction, and provide recommendations for further development and growth. We leverage your internal talent to draw the best ideas from your staff and review current process and governance to make sure that your risks are identified. We ensure that you are receiving the full benefit from your digital investment.
What’s involved –
- Digital health checks & enhancements – enterprise-wide or specialised to digital experience and marketing, customer engagement, systems and process, or social
- Digital and social strategy development and practical implementation plans
- Staff workshops and idea generation sessions
- Alignment with broader enterprise-wide customer experience
- Website usability and experience enhancement
- Structural advice and team future-proofing
